Corporate
AMC rollout across 100+ corporates
- Challenge
- Frequent POS and billing-counter downtime during peak hours with no single owner.
- What we did
- Unified comprehensive AMC with on-call engineers per zone and remote monitoring of every counter.
- Result
- Counter downtime cut by 71%; average fix time dropped to under 20 minutes.
71%less downtime38sites covered<20mavg. fix